First off, Xfinity is an outstanding service. I love it. Xfinity, which I access through my friend’s Comcast account, allows me to view any and all television (sports, shows, movies packages, channels, HBO, etc) that my friend receives at his house. Think HBOGO but with non-HBOGO content. The site works great except for one thing, scrolling up and down is a COMPLETE pain.
No one under the age of 30 actually clicks the blue scroll bar on the right hand of a screen and pulls it downward. It takes too long, and is too much work. Personally, when I need to scroll, I employ the two-finger technique native to all Mac touchpads. Even people who still use mice use the scroll wheel between the left and right-click buttons.
On Xfinity’s site, I am forced to use the scroll bar on the right, simply because my cursor gets caught in all the content when I use the two-finger technique.
It’s too easy for my cursor to get “stuck” scrolling the rows sideways
Similar to Netflix’s website, Xfinity has horizontal rows of clickable thumbnails that will take me to view content. Whenever I try to scroll up or down to explore my viewing options, I get stuck in those rows. It’s content overload!
If I move to the gap on the left side of the screen, my dock pops up and gets in the way!
Damn dock! Get out of here!
I realize this flaw in Xfinity’s design is far from the end of the world. But, as an avid TV fan, it is a flaw I am constantly fighting.
Hey Comcast, you’ve shockingly built a content library I enjoy more than Netflix/Hulu/HBOGO (HBO’s content is included in Xfinity). Shocking as that is, get your act together! Stop creating work for me, the user, through your design. Reams of content are only valuable if the user can successfully navigate them!
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blown out speaker 