I love Spotify. I have used it since it first became available in the US. I’m a premium member, and consume most of my music through Spotify. However, there are several issues I have with the service that I would love to see improved.
1) Playlists– I am a consumenivor (as Nick Bilton would say). I consume content online, all day, in a variety of ways. I do not have the time or the desire for playlists. Plus, I am an unorganized person. I want two things in my virtual music collection. One is a basic library format containing all the music I like/want/could ever dream of. The second is an easy-to-use metadata based search function (think iTunes) to navigate said library. In its current state, my Spotify music library is a bit of an unorganized mess, as I get lost in all my different playlists.
2) The Mobile App– Just got the latest update…
Still unimpressed. I want the ability to access my play history! Plus, I want the play history to be synced between the computer and the mobile device. How else can I remember music as I discover it? Take the time and hassle to organize it into playlists… while on my phone?!? Not happening. Also, the process of searching for and playing music while on a mobile device is arduous. This App will only serve you well if you are a playlist person.
3) Sharing– With the latest Spotify update, I have a huge column on the right side of my screen. It is supposed to be filled with people who are my “favorites.” So far, it is empty. Yet, I can’t minimize it!. This “favorites” column is taking up 1/5 of my window and is empty. Yikes. Stop trying to make me share through your service, or at least build a less intrusive function.
Look at all that wasted screen space!!…Plus, I really struggled over what music was in the background…I want to seem cool (see #4)
4) Facebook Integration– Not everything I listen to is cool and hip. I am not very cool or hip. Facebook is all about presenting a finely honed version of yourself to your online community. Unless out of sarcasm, no one wants to look foolish on Facebook. The audience is too large. But, when my listening habits are broadcast to the world through FB, I feel an uncomfortable pressure to only play what other people will not judge me for. That is extremely hard, as everyone’s musical tastes are different. Just another barrier between Spotify’s paradigm and an at-ease listening environment.
5) The Vibe of Its Updates– Every time I download an updated version of Spotify, it feels as if the service is moving further and further away from what I as a fan and as a music consumer want. The core advantage over alternative music-consumption methods, cheap access to quality streams of most artists’ catalogs, remains strong. However, many of the ancillary features feel as if they are advancing the value of Spotify, rather than my consumption experience. (Example: Facebook integration. I feel my privacy is being violated. They gain huge amounts of exposure to untapped music consumers).
6) Lack of Integration With Services I Use– I know I said 5, but this one just came to me. Why can’t every song I Shazam be instantly added to a “Shazam” playlist??
I just tweeted #6 one at Daniel Ek. Maybe he’ll use it.
P.S. I love Spotify, and use it incessantly. But, that is not because it is an unbelievable product, but because it is simply the best that currently exists.